Benefits

>Patron maps are intuitive and powerful communications tools.

>Patron provides an immediate understanding of how communities use each branch and the library from a system wide view point.

>Patron clearly demonstrates how well library services are reaching each part of your city or county (or whatever your administrative jurisdiction is).

>The maps and reports produced are professional quality and can be presented to elected officials, the library board, and the public

>Outsourcing is the best use of your staff's valuable time.

>Recommendations and decisions for improving library services are made on hard facts.

>A typical quarterly report contains about a dozen tables and over 50 maps! Quickly flipping through the maps and reading the bottom line on the tables gives you a very clear picture about where you need to target services and the types of services you need to target.

>Patron provides data upon which you can develop an implementation or action plan for making service improvements. No guess work here.

>Measuring results over time enables you to see the effects of implementing your plan for service improvements: are checkouts increasing? Is gatecount going up? Is program attendance increasing? Are the improvements taking place at the branches or in the communities you are targeting?