Better services

Patron uses the powerful story-telling capabilities of GIS to help you understand what is how your library is really being used, and then provides the basis for you to plan and implement service improvements.

Using the information-rich maps, tables, charts, and narratives provided by Patron you will be able to correctly interpret how your community is actually using the library and the geographic reach of each branch and the library system-wide.

Then you can craft a plan of service to increase use of the library by existing cardholders, undertake patron development campaigns to add new cardholders, checkouts, gatecount, and program attendance.

Patron will help you effectively target services for specific neighborhoods and communities, both near existing branches and bookmobiles, and in those hard to reach areas of your city or county.

As you implement your plan for service improvements, each quarterly report will provide you with facts, figures, maps, charts, and narrative interpretations of how well your plan is working, and provide you with the key information you need to make adjustments as you go along.

How could you have ever done a library plan or added a new branch without Patron?